- Migrations Specialist
- Hamilton, Onsite
- L4Y1M4
- Contract
Are you an ambitious, experienced and highly motivated analyst with a passion for providing an unforgettable experience for your end users?
THE DETAILS:
We are seeking two Migration Specialists with 2–3 years of experience to join a project-based team supporting a leading client in the pharmaceutical industry. This is a hands-on, onsite role based in Hamilton, requiring high energy, a passion for helping people, and technical expertise in hardware and software migrations.
WHAT YOU WILL DO IN A DAY
- Provide deskside support to end users during a hardware and software migration project.
- Assist with the rollout of new laptops: Hardware, Software and Peripherals, ensuring successful installation and configuration of Windows 11 and Office 365.
- Troubleshoot and resolve end-user issues related to the migration and deployment processes.
- Deliver exceptional customer service while addressing technical inquiries and concerns.
- Collaborate with team members to ensure smooth project delivery and meet key deadlines.
- Document processes, issues, and resolutions as needed.
WHAT YOU BRING TO THE TABLE:
- Minimum of 2 years of experience in technical support or a related IT role.
- Proficiency in deploying and supporting Windows 11 and Office 365.
- Hands-on experience with hardware and software migrations.
- Strong troubleshooting and problem-solving skills.
- Ability to communicate technical concepts clearly to non-technical users.
- High energy, enthusiasm for helping people, and a customer-focused mindset.
ADDITIONAL INFORMATION
This is a full-time onsite role in Hamilton, ON.
Mon – Fri 8:30-4:30
The initial contract will span 4–6 months, with the potential for long-term extension.
Prior experience in a pharmaceutical or regulated industry is an asset but not required.
If you enjoy a dynamic environment where your technical skills and people skills can shine, we encourage you to apply today and join our team supporting this exciting project.
To Apply:
Please send your resume and a brief cover letter outlining your relevant experience to liz.harman@polytechtalent.com
- Click to Apply