• Logistics Support Coordinator
    • Mississauga, ON
    • Permanent
    • Logistics Support Coordinator
      MISSISSAUGA, ONTARIO

      Our client is an up & comer in the electronic gadgets market, who has already forged relationships with some of Canada’s top retailers such as; Best Buy, Staples, Amazon, Costco and Wal-Mart.

      They are growing and in the process of building their in-house team, they are on the look out for a Logistics Support Coordinator to help in their Mississauga facility. Preferably someone who has a passion for electronic gadgets, is detail oriented and is pursuing a career in supply chain and logistics field.  

      What you will do in a day: 

      • Fulfill day to day orders, carefully create shipping labels and prepare all shipments for pickup by various logistics companies, selection of the most economical service provider
      • Arrange freight pickups and ensure that freight shipments are prepared accurately and efficiently
      • Inventory planning and replenishment on a regular basis
      • Ensure that inventory levels are always maintained and as per MIN/MAX parameters
      • Use excel to develop various logistics reports (daily, weekly etc)
      • Execute inventory cycle count and investigate inventory discrepancies, as required
      • Manage incoming customer calls for product service inquiries
      • Provide basic product troubleshooting steps to the customers over the phone or email
      • Manage all incoming returns and warranty repairs, coordinate with the engineers to schedule repairs in a timely manner and work within the SLAs (Service Level Agreement)
      • Actively communicate with customers to provide updates on returns/warranty repairs as per SLAs
      • Ad-hoc projects as assigned, based on current and changing business needs
      • This job requires handling and lifting 20-40 lbs boxes

      What you bring to the table: 

      • Ability to work stand alone and in a small team environment
      • EXCELLENT attention to detail and organization skills are a MUST
      • Analytical skills – ability to identify issue and find resolution
      • Process oriented, must have the ability to design/execute business processes effectively and efficiently
      • Ability to multi-task, prioritize and manage time effectively
      • Proven customer support experience as a client service representative
      • Excellent communication skills
      • Computer skills – Microsoft Word, Excel, PowerPoint
      • Ability to lift and handle 20-40 lbs. boxes

      Poly Tech Talent is committed to an inclusive, equitable process.  Accommodations are available on request for candidates taking part in all aspects of our selection process.

Poly Tech Talent Inc. is committed to accommodating the individual needs of job candidates, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), within our recruitment processes and skills testing practices. Job candidates are asked to contact us if you require any accommodations to ensure your equal participation in recruitment and job selection processes.